July 23, 2026 · Product Thinking
Approval Flows: Do Not Turn Organisational Problems Into Software Problems
Overlong approval chains usually reflect unclear authority, not poor workflow design.
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An enterprise blog · Lanzhou · since 2019
The Jiayifangyuan Journal
What we learn, written down in public
Product Thinking
22 postsJuly 11, 2026 · Product Thinking
Dashboards: Define the Metric Before Showing the Number
The same 'customer count' can mean three different things to sales, finance and operations.
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June 29, 2026 · Product Thinking
Positioning an AI Feature
Treating a large model as a universal assistant usually produces features nobody uses. Start from a specific task.
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June 17, 2026 · Product Thinking
Designing Pricing Tiers
Tiers are not random feature buckets. They should let a client recognise which one they belong to.
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June 5, 2026 · Product Thinking
Prioritisation: The Loudest Voice Is Not the Most Important
Priority should follow reach and criticality, not the seniority of whoever asks.
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May 24, 2026 · Product Thinking
Cheap Ways to Run Usability Tests
No lab and no eye tracker needed. Five people, one laptop and an hour reveal most problems.
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May 12, 2026 · Product Thinking
Who Is the Error Message Written For?
'Operation failed, please retry' is the least useful message there is. Users need to know what happened and what they can do.
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April 30, 2026 · Product Thinking
The Hidden Cost of a Multilingual Product
Translating the interface into English is only the beginning. The real cost sits in content, formats and business flows.
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April 18, 2026 · Product Thinking
Mobile Context Decides the Interaction
Moving admin features onto phones does not start with shrinking the screen, but with understanding where users open it.
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