July 5, 2026 · Industry Watch
How Many Private-Domain Tools Does a Company Need?
SCRM, community, livestream, membership: the more tools, the more fragmented the customer.
An enterprise blog · Lanzhou · since 2019
What we learn, written down in public
July 5, 2026 · Industry Watch
SCRM, community, livestream, membership: the more tools, the more fragmented the customer.
June 23, 2026 · Industry Watch
Every company has its own systems; connecting them is where the gaps appear.
June 11, 2026 · Industry Watch
Subscription enthusiasm cooled; procurement logic returned to pragmatism: total cost and data ownership.
May 30, 2026 · Industry Watch
Nearly every project uses open source, yet few can explain its obligations.
May 18, 2026 · Industry Watch
Migration is the easy part; the next three years of stable operation is the hard part.
May 6, 2026 · Industry Watch
RPA demos well, but few enterprises get it running. Technology is overrated; process analysis is underrated.
April 24, 2026 · Industry Watch
Misallocated budgets waste even the best systems. Some allocation lessons from practice.
April 12, 2026 · Industry Watch
Digitalisation in county towns is a different problem from big cities.
March 31, 2026 · Industry Watch
If a scenic area only digitises tickets and gates, it wastes the most valuable part.